Video Consultations with a vet are available from the comfort of your own home, except for emergency cases.

Please ensure you select the correct appointment type from the options available.

If you think your case is urgent or an emergency, please call us on 01235 814991 / 01491 651379.

So long as your animal meets the following criteria, please book your video consultation below:

• Breathing normally
• Has urinated normally within the previous 24h
• Is not visibly losing large amounts of blood
• Is not on medication for a heart condition

If following a video consultation, the vet decides we need to see your pet, you will be booked in for a physical consultation in branch. No further consultation charge will be levied for this appointment (although any medication, services and repeat visits may be chargeable). If you have any questions, please ask your vet.

Please note the video consultation service is to discuss pets only.